Store Policy
PRIVACY POLICY
1. Introduction & Acceptance
"This Privacy Policy describes how SIU Vietnam ("we," "us," or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from our website. By using our services, you agree to the collection and use of information in accordance with this policy."
2. Information We Collect
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A) Personal Data: Information you directly provide during purchase (Name, Shipping Address, Email Address, Phone Number).
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B) Transaction Data: Payment method details (though processed securely by third parties like Wix Payments or PayPal, not stored directly by SIU).
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C) Technical Data: Information collected automatically (IP Address, Browser Type, Time Zone, Cookies) to ensure site functionality and security.
3. How We Use Your Information
We use your Personal Information to:
Fulfill Orders: Process and manage your purchases, payments, shipping, and returns.
Communicate: Send order confirmations, updates, and customer support responses.
Marketing: Send promotional offers and newsletters (only if you subscribe).
Improve Services: Analyze website usage to optimize our store design and product offerings.
4. Data Sharing and Security
We share your Personal Information with third parties only to help us run our store and fulfill your orders (e.g., Wix eCommerce for store services, Shipping Carriers for delivery). We employ standard industry practices to protect your data, but please note that no method of transmission over the Internet is 100% secure.
5. Your Rights and Contact
You have the right to access, correct, or request the deletion of your personal data. If you have questions about this policy, please contact us at: info@siucorporation.com.
TERMS OF SERVICE
1. Acceptance of Terms
By accessing or using the SIU website ("Service"), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to all the terms and conditions of this agreement, then you may not access the Service. This Service is offered and available to users who are 18 years of age or older.
2. Products, Pricing, and Orders
A. Product Accuracy: We make every effort to display the colors, features, specifications, and details of the products available on the Service accurately. However, we do not guarantee that the colors, information, prices, or product descriptions will be accurate, complete, reliable, current, or free of errors.
B. Pricing: All prices are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed.
C. Order Acceptance: Your receipt of an electronic order confirmation does not signify our final acceptance. We reserve the right at any time after receipt of your order to accept or decline your order for any reason, including product availability or error in the price/description of the product.
3. Intellectual Property Rights
All content, graphics, logos, images, text, visual design, and software used on the SIU website are the property of SIU Vietnam Co., Ltd. or its content suppliers and are protected by international intellectual property laws. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.
4. User Conduct and Account Termination
A. User Obligations: You agree not to use the Service for any unlawful purpose or in any way that could damage the site, impair its performance, or interfere with any other party's use of the Service.
B. Termination: We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
5. Disclaimers and Limitation of Liability
A. General Disclaimer: The Service and all products are provided on an "as is" and "as available" basis. We do not warrant that your use of the Service will be uninterrupted, timely, secure, or error-free.
B. Limitation of Liability: In no case shall SIU Vietnam Co., Ltd., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.
6. Governing Law and Jurisdiction
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Socialist Republic of Vietnam. Any legal action or proceeding relating to the Service shall be instituted in the courts located in Hanoi, Vietnam.
7. Changes to Terms
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.
PAYMENT METHODS
1. Acceptance of Payment
We accept payment via major credit and debit cards (Visa, Mastercard, American Express, Discover) and through third-party secure payment processors, including Wix Payments and PayPal. By submitting your order, you represent and warrant that you are authorized to use the designated payment method and authorize us (or our third-party payment processor) to charge your payment method for the total amount of your order.
2. Payment Security
All payment transactions are processed through secure, encrypted third-party payment gateways. We do not store your credit card details on our servers. You acknowledge and agree that we are not liable for any unauthorized use of your payment method by a third party in connection with your use of the Services.
3. Order Cancellation/Failure
We reserve the right to cancel any order or suspend the Service if we suspect fraud or unauthorized or illegal activity. If your payment is declined, your order will not be processed until payment is successfully authorized.